PRIVACY POLICY

1. INFORMATION WE COLLECT
We process personal data when you:

• Create an account
• Make purchases
• Subscribe to newsletters
• Contact customer service
  This includes: name, email, shipping address, payment details, and browsing activity.

2. PURPOSE OF PROCESSING
Your information helps us to:

• Process and fulfill orders
• Improve our products/services
• Prevent fraudulent activity
• Personalize your experience (with consent)
• Comply with legal obligations

3. LEGAL BASIS
Processing is based on:

• Contract fulfillment (GDPR Art. 6(1)(b))
• Legitimate business interests
• Your explicit consent (for marketing)

4. DATA SHARING
We may disclose information to:

• Payment processors (Stripe, PayPal)
• Shipping carriers (UPS, DHL)
• Analytics providers (Google Analytics)
• Legal authorities when required

5. INTERNATIONAL TRANSFERS
For data transfers outside your jurisdiction:

• We implement Standard Contractual Clauses
• Ensure adequate protection measures
• Comply with applicable data laws

6. YOUR RIGHTS
Under data protection laws, you may:

• Access your personal data
• Request corrections
• Delete your information
• Restrict processing
• Object to marketing
• Request data portability

7. DATA SECURITY
We implement:

• TLS 1.2+ encryption
• PCI DSS compliance
• Regular security audits
• Role-based access controls

8. COOKIES
Our website uses:

• Essential functional cookies
• Performance cookies
• Targeting cookies (with consent)
  Manage preferences via cookie banner.

9. DATA RETENTION
We retain information:

• For active customer relationships
• To meet legal requirements
• For business records (typically 3-7 years)

10. POLICY UPDATES
We may modify this policy. Material changes will be notified via email or website notice.

11. CONTACT
For privacy inquiries, please use the secure form in your account.